How to Find Your First 10 Shippers as a Freight Broker
SendPilot guides · 8 min read ·
When you're new, you don't need a giant list. You need a small number of real conversations with shippers you can actually help. This plan is about getting to your first ten serious shipper conversations. Whether they turn into customers depends on your coverage, your service, and timing.
Start with what you already have
Before you look for strangers, write down everyone you already know:
- Former employers, coworkers, and customers from any earlier logistics, warehouse, or sales job.
- Local manufacturers or distributors you have any connection to.
- Carriers you know, who may be able to tell you who ships in your area.
- Friends and family who work at companies that move goods.
A warm introduction beats a cold email almost every time. Even a thin connection gives you a reason to write that no template can match. If you came from another brokerage, check any non-solicitation or non-compete terms you signed before contacting past accounts.
Pick one lane of thinking
Choose one region and one type of freight. For example: dry van truckload for building products distributors within 300 miles of your office. That's specific enough to find companies and to describe yourself in one sentence.
Build a list of 50 companies
Use a trade association, a directory such as Thomasnet, trade show exhibitors, or a local business journal's list of manufacturers. Add company name, website, city, and what they make. Fifty is enough. Roughly half will drop out once you look closer.
Cut the list to 25
Open each website and ask three questions:
- Do they make or move physical products?
- Is their freight something you can cover?
- Is there a person you can identify and contact?
If the answer to any of these is no, drop the company for now. You'd rather spend your time on 25 companies you understand.
Find a name for each company
Look for a transportation, logistics, shipping, or supply chain title. At smaller companies, try the operations manager or owner. The guide to reaching shipping managers has more ways to do this. If you can't find a name, a phone call to the front desk asking who handles outbound freight often works.
Write one real note per company
For each company, write down one thing you learned and one thing you can offer. Then write a short email. It doesn't need to be clever.
Illustrative example with a made-up companySubject: Dry van option for Summit Millwork Hi Maria, I saw that Summit Millwork ships cabinets and trim from your plant in Dayton. I run a small brokerage focused on dry van truckload in Ohio and Indiana. If you ever need another option when a load comes up, I'd be glad to quote it. Are you the right person to ask, or is someone else? Chris Dunn Example Freight
Work a small number every day
Contact five companies a day rather than 25 on a Monday. Spread out, you can research properly, and you won't be swamped when replies come in. Follow up after three to five days, then again about a week later. Then move on.
Log every contact in a simple table: company, person, date, what you said, what happened, and next step. This is the start of a prospecting pipeline.
Treat small wins seriously
Your first load may be a single spot shipment nobody else wanted. Cover it well anyway. Tell the shipper early if anything changes. One reliable load gets you the next call more reliably than any email.
Where SendPilot fits
SendPilot won't find these companies for you. Once you have them, the Free Preview lets you add up to 10 of your own leads, read AI research on each company, and review first-email drafts. It doesn't send anything or connect an inbox, so you can see whether it saves you time before deciding on a paid plan.