Data Use
How SendPilot uses connected inbox data
SendPilot uses connected inbox access only to provide user-approved outreach, reply tracking, and campaign organization.
Why we ask for inbox access
Inbox access is scoped to outreach
SendPilot may request access to a user’s Gmail, Google Workspace, Outlook, or Microsoft 365 inbox so the user can send approved outreach messages, track sent emails, detect replies, and manage follow-ups from inside SendPilot.
What SendPilot may access
Account email address
Basic profile information
Sent messages created through SendPilot
Replies related to outreach campaigns
Message metadata needed to match replies to campaigns
What SendPilot does not do
- We do not sell mailbox data
- We do not use inbox data for unrelated advertising
- We do not send emails without user-controlled workflows
- We do not claim guaranteed replies or guaranteed business
- We do not use mailbox content outside the product purpose
How inbox data is used
- Send approved outreach emails
- Track sent message status
- Detect replies
- Stop follow-up sequences after a reply
- Classify campaign replies
- Show communication history related to a lead or campaign
User control
- Users can disconnect inboxes
- Users can pause campaigns
- Users can edit or reject AI-generated drafts
- Users can delete leads or campaigns
- Users can contact support about data questions
Questions about data use?
Contact [email protected].